Westchester County Department of Transportation

Van Brochure in English and Spanish ( Jan., Feb. and Mar. 2025)

The MetroCard mobile sales van makes its rounds in Westchester to assist riders with all of their MetroCard business. The van is staffed by MTA New York City Transit Authority customer service representatives who are happy to answer questions and help with any issues you may have. 

MetroCard is the automated regional fare collection system managed by the Metropolitan Transportation Authority.

Visit the MetroCard Mobile Sales Van for help on any of the following items:

• Reduced-Fare application assistance.
• Submission of damaged Reduced-Fare MetroCards in exchange for a temporary replacement.
• Report of a Lost/Stolen Reduced-Fare MetroCard.
• Any other MetroCard-related inquiries or support.

Until further notice the MetroCard van will not be handling credit or debit card transactions. All transactions are cash only.

BEE-LINE DOES NOT CURRENTLY ACCEPT OMNY FOR FARE PAYMENT.

OMNY fares cannot be recognized as valid transfers on the Bee-Line system. All Bee-Line passengers who regularly transfer to/from New York City Transit buses and subways should continue to use MetroCard until OMNY is officially introduced on the Bee-Line Bus System. Please visit our OMNY page for more information on this tap and go fare payment system.

Tenga en cuenta que hasta nuevo aviso, la camioneta MetroCard no manejará transacciones en efectivo o con tarjeta de crédito / débito.

For more information on the MetroCard Van and other MetroCard locations, e-mail us at or call the Bee-Line Hotline at (914) 813-7777,weekdays from 8:00 a.m. until 8:00 p.m. and on weekends from 8:00 a.m. until 4:00 p.m.