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Making ParaTransit Reservations

ParaTransit trip reservations can be made online or by phone. Next day reservations, either online or by phone, must be made before 5 p.m.

Please keep in mind when making a reservation

Busiest Time of Day

When reserving a ride, Bee-line ParaTransit riders are encouraged to consider the busiest times of day, as they may experience significant travel delays. Delays can be unpredictable and are often due to more vehicles being on the road, accidents and construction. These delays, may impact the services provided by ParaTransit.

Days and times when riders may experience delays:
• Mornings 7:30 a.m. to 10:00 a.m.
• Afternoons 1:00 p.m. to 4:30 p.m

Please refer to the Making Trip Reservations by Phone or Online for further information.

Access the ParaTransit Online Reservation System.

  • Enter your Client ID.
  • Please select “Forgot Password.” Then, insert your email and follow the instructions to create a new password.

If the system is unavailable, make your reservation by phone using the instructions below.

Making Trip Reservations by phone or online Policy

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any inquiries or requests for new self service accounts in order to use the Bee-Line System online reservation system and mobile app. Remember to include your full name, Client ID, and a valid email address.