Comments and Suggestions
We welcome your comments and suggestions regarding your riding experience with the Bee-Line System. You may contact us through our online comments form, by sending an e-mail to , or by calling the Bee-Line System at (914) 813-7777, weekdays, between 8 a.m. and 8 p.m., and on weekends, between 8 a.m. and 4 p.m.
In May 2019, the MTA began the initial rollout of https://omny.info. This new fare payment system allows passengers to pay fares with a tap, using contactless debit, credit and reloadable prepaid cards; or smart devices equipped with a digital wallet app, such as smart phones, watches and other wearables. An OMNY card—a contactless transit card—will be introduced in later phases of the project: first at retail outlets and eventually at vending machines in subway and railroad stations.
MetroCard will continue to be accepted by New York City Transit subways and buses and Bee-Line service until OMNY is available everywhere for everyone, enabling Bee-Line passengers to have the option of using MetroCard or OMNY during the transition phase. The Reduced-Fare MetroCard Program will also be converted over to OMNY.
Westchester County is working diligently to get OMNY on the Bee-Line system and thanks passengers for their patience. Until Bee-Line accepts payments via the new system, OMNY fares cannot be recognized as valid transfers on Bee-Line. All Bee-Line passengers who regularly transfer to/from New York City Transit buses and subways should continue to use MetroCard until OMNY is officially introduced on the Bee-Line Bus System. Find out where to buy a MetroCard in Westchester here.
During this transition period, some MetroCard products like EasyPay Pay Per-Ride cards will be discontinued. If you have received a letter from MTA indicating that your MetroCard will no longer be accepted and have questions, call (914) 813-7777 or e-mail
Westchester’s Smart Commute program was created to inform commuters and their employers of various strategies to increase the use of mass transit alternatives in order to help reduce drive-alone commuting, thereby reducing their carbon footprints. Watch our Smart Commute video.
Westchester’s Smart Commute program, comprised of a team of transportation advisors, is available free of charge as part of Westchester County and New York State's commitment to reducing congestion on our roadways and improving air quality. Call (914) 995-4444 for more information.
Watch what frequent commuters are saying about taking the Bee-Line bus. Maybe your company should look into developing a "green" commuting plan tailored to the needs of its employees.
Having a hard time navigating the Bee-Line system? Not sure where to find the bus? Learn more about the Transit Education program.